In our online store you can make your purchases by registering your account, where your billing shipping details and order history will be saved, or, if you prefer a more practical alternative, you can make purchases as a GUEST, where it is not necessary registration, just an email to receive the documents and information relating to your order and a contact so that the designated distributor can reach the destination in a simple and convenient way.
For any item you can view its details when you click on it, as well as its available sizes and colors. For any other additional information, you can always get in touch through our social networks or via cell phone/email.
We are currently able to provide free shipping to our customers located in mainland Portugal. Other customers located in other countries will have to pay shipping, the rate varies depending on the distance between the country of purchase and our factory.
In our online store you can make payments using the following methods: ATM, Credit Card and MB Way.
Any item displayed here already includes all taxes to which it is subject.
If you wish to exchange or return an item, we have a dedicated page for this purpose, the “Exchanges and Returns” section at the bottom of the page.
We provide customer support through the following channels: Email – Any more complex questions can be resolved via the following email: store@rokynori.com
Through our social networks (Instagram and Facebook), through our WhatsApp (+351) 914 382 889 and by number (+351) 255 926 002
We are present on all the main social networks, with emphasis on Facebook, Instagram, YouTube, Pinterest and LinkedIn, with the handle @rokynori, you can access it in the top or bottom menu of the page.
Make your purchases with complete confidence at Rokynori with the guarantee of maximum security! Rokynori focuses all its attention on security issues regarding Internet payments. Your banking details are transmitted to our server duly encrypted using the SSL (Secure Socket Layer) protocol and transferred to our CIC bank in a fully protected environment. Your data is not stored in any way.
3 steps to use your gift card/discount coupon on your next purchase:
- Make your selection of items add them to your basket
- Click buy
- On the "payment" page, in the "reduction coupon" step, enter your reduction coupon code in the space provided and/or select your gift voucher.
If the value of your gift card is greater than the order value, the difference will be lost.
If the value of your gift card is lower than the order value, you must pay the difference in value, using one of the payment methods offered on the website.
All products presented at Rokynori correspond to our availability.
At Rokynori we have no stocks and all orders are produced especially for each customer, so all numbers and colors presented will always be available.
Rokynori allows you to receive your orders at addresses other than your home.
Delivery with our carrier allows you to receive the order at your place of work or at the home of a family member or friend. When placing your order, simply add this option to "Delivery Address".